Frequently asked questions.
FAQ
Q: Do you take insurance?
Yes! We currently accept Blue Cross Blue Shield. We do not accept Medicaid, but we’re happy to help you explore AllKids as an option.
Q: Do you see children, teens, or adults?
Yes to all. Our therapists are trained to work across the lifespan—we’ll match you with the right fit.
Q: What’s the first session like?
We’ll get to know what’s going on and what you’re hoping for—no pressure, no judgment. Just a safe space to start.
Q: How do I book?
Call or text us at (205) 919-6537 or email us at info@harborcounselingllc.com. We’ll walk you through the next steps.
Q: What is counseling, really?
Counseling is a supportive relationship where we work together on whatever life’s bringing your way—stress, trauma, growth, or change. You don’t have to figure it out alone.
Q: Does needing counseling mean something is wrong with me?
Not at all. Most of us at Harbor go to counseling ourselves—because healing and growth are for everyone. It’s part of being human.
Q: Do you only see kids?
Nope! We work with individuals of all ages, couples, and families. Even play therapy techniques aren’t just for kids—they help adults too.
Q: What is play therapy?
It’s a way for kids (and sometimes adults) to process emotions and experiences through play. Learn more at a4pt.org.
Q: What are your rates?
Sessions are $140/hr. We also accept BCBS insurance. Private pay offers extra flexibility and privacy—no diagnosis, no red tape.
Q: What are your hours?
Our main hours are Monday–Thursday, 9–5, but we’ve got therapists with early, late, and even Saturday availability.
Q: What ethical standards do you follow?
We follow the ACA and ABEC Codes of Ethics.
Q: Why don’t you have therapist bios?
We want you to connect with your therapist as a person, not a paragraph. Let’s match you with someone who fits, then let that relationship grow organically.